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Mortgage Originator FAQ's

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  1. How do I obtain a replacement certificate, if I have misplaced the original?
     

    For entry-level certificates:

    Replacement certificates from AMP for proctored test completed after May 1, 2007 can be obtained by contacting AMP directly at http://www.goamp.com or calling 800-345-6559.

    Replacement certificates from Serebra/CompUSA for Proctored testing between January 1, 2006 and April 30, 2007 can only be obtained by contacting MLEB. This can be done by using the contact us button located on each page of the MLEB website and requesting the information, please include your address or fax number. 

    A proctored test was not required prior to December 31, 2005 for entry-level courses. For duplicate certificates contact the course provider directly, if the course was completed prior to January 1, 2006.

    For continuing education certificates: Replacement certificates can only be obtained by contacting the course provider directly.

     

  2. For all questions regarding the requirements for mortgage loan originators or mortgage brokers in the State of Oregon contact:

    Department of Consumer & Business Services Division of Finance and Corporate Securities
    350 Winter St. NE, Rm. 410, Salem, OR 97301-3881
    Phone: 503-378-4140 or 503-378-4387
    Toll-free (within Oregon only): 866-814-9710
    E-mail: dcbs.dfcsmail@state.or.us

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